Customer Lifetime Value Calculator

Customer Lifetime Value Calculator

Calculate the total worth of a customer to your business over the entire relationship. Measure long-term profitability and make better marketing decisions.

Please enter valid value
Please enter valid frequency
Please enter valid years
Please enter valid percentage (0-100)
Please enter valid percentage (0-100)

Customer Lifetime Value Results

Customer Lifetime Value (CLV)
0

Value Breakdown:

Annual Customer Value: 0
Gross Lifetime Value: 0
Profit per Year: 0
Net Present Value: 0

Marketing Implications:

Maximum Customer Acquisition Cost (CAC): 0
Recommended CAC (1/3 of CLV): 0
Payback Period (Months): 0

About

Our Customer Lifetime Value Calculator helps businesses quantify the long-term value of customer relationships to make smarter marketing and operational decisions.

Why Choose

Comprehensive CLV calculation including discounted cash flow, clear visualization of customer profitability, and actionable marketing cost recommendations.

Features

Calculate CLV, annual value, gross LTV, net present value, maximum CAC, payback period, and get data-driven marketing recommendations.

Benefits

Optimize marketing spend, improve customer retention strategies, increase profitability, and make data-driven business decisions.

1

Enter Customer Data

Input average purchase value, purchase frequency, customer lifespan, profit margin, and discount rate.

2

Calculate

Click calculate to process your Customer Lifetime Value using standard financial formulas.

3

Analyze Results

Review CLV, profitability metrics, and marketing cost recommendations to guide your strategy.

Frequently Asked Questions – CLV Calculator

What is Customer Lifetime Value (CLV) and why is it important?

CLV predicts the net profit attributed to the entire future relationship with a customer. It’s crucial for determining how much to spend on acquisition, identifying valuable customer segments, and making strategic business decisions.

How does CLV differ from average order value?

Average order value measures single transactions, while CLV considers all future purchases, account duration, and profitability. A customer with moderate purchases but long tenure may have higher CLV than one with large but infrequent purchases.

What’s a good CLV to CAC (Customer Acquisition Cost) ratio?

Healthy businesses typically maintain a 3:1 CLV:CAC ratio. A 1:1 ratio means you’re breaking even, while ratios above 3:1 may indicate under-investment in growth. The calculator shows your maximum and recommended CAC.

Why include a discount rate in CLV calculations?

The discount rate accounts for the time value of money – future profits are worth less than current ones. Typical rates are 8-15% depending on your cost of capital and risk factors.

How can I increase my customer lifetime value?

Strategies include: increasing purchase frequency (subscriptions, replenishment), raising average order value (bundling, upsells), extending customer lifespan (retention programs), and improving profit margins (operational efficiency).